Heraeus Consulting - Let's get excellent and digital together

In a technology group like Heraeus with a large number of Operating Companies, diverse products are offered globally in small- and medium-sized B2B markets. We know the challenges that arise with this for all marketing, sales, and pricing activities. Over the past decade we have developed a strong expertise and established proven approaches to handle these challenges and build the foundation for profitable and sustainable growth. Our team combines own deep business experience and experience from working at leading marketing & sales consultancies.

Whether it is to optimize a process, or overall customer experience - digital components have become indispensable in today’s way of conducting business. Yet it can be challenging to identify potential use cases and ways to integrate digital components, or to improve them.

We as a team are focused on customer-centric transformation projects, including all digital customer touchpoints, such as integrated customer experience platforms like websites, e-Commerce platforms or customer analytics. We support Heraeus Operating Companies in identifying, implementing and operationalizing digital projects. Combining strategic and conceptual thinking with hands-on management and implementation support is our strength. End-to-end optimization within and between Heraeus Operating Companies and customers is our purpose.

Especially in manufacturing companies a big value driver is to optimize operations by using Internet of Things and Data Science applications jointly. We provide digital transformation support, digital products and custom digital solutions to specific problems especially in a production environment. This way, our Operating Companies stay competitive, reduce costs and meet customer needs.

Million of data points are collected worldwide in all kinds of machines and applications. Here we see not only the exponentially growing amounts of data but also more complex relationships between these data points. One possible approach to master this complexity of data is artificial intelligence (AI). By integrating AI into Heraeus’ data strategy, we:

• Enhance efficiency and productivity
• Create a sustainable competitive advantage
• Innovate and transform existing business models

For Heraeus the term Internet of Things means connecting machines and accessing their data. The Heraeus IoT Platform is the basis for the digital transformation in production sites. Connecting machines, harvesting and ultimately monetarizing data is now a standardized process. For customers the implementation of projects on the Heraeus IoT Platform means:

• Overall higher transparency on production processes
• Improved Overall Equipment Effectiveness (OEE), due to availability of detailed machine information, possibility to do predictive maintenance
• Improved quality due to available information on process parameters and the possibility to analyze real-time and historical data
• Reduction in Work in Progress (WiP) due to better availability of throughput times and ability to plan

Beyond that, the Heraeus Digital Hub developed the methodology “Robotics & Automation Assessment Framework (R&A)”. It enables our customers to identify new automation and robotics improvements or enhance existing ones.