FAQs
You ask. We answer! Here you will find answers to the questions that applicants ask us most frequently.
FAQs Application Process
Please apply online for one of our advertised positions.
Unfortunately, it is not possible to apply by post or e-mail. Please use our online application portal for your application. This is the safest way to ensure that your documents reach the right person quickly and can be processed promptly.
The job ads in our job market are always up to date. There are no application deadlines. Job offers that have already been filled by us will be removed from our job market immediately.
If a job advertisement is no longer to be found in the job market, we have already found a suitable candidate. The application for the position is therefore no longer possible.
Unfortunately, you cannot submit an unsolicited application. You can find all current vacancies in our online job market at jobs.heraeus.com. There you have the option of filtering according to various criteria and can also save your search criteria when you create a free profile. If desired, you will receive an e-mail notification if a new position at Heraeus is published with identical search criteria.
Yes, you can apply for several positions at the same time if you find different job offers interesting. Please apply separately for each position and make sure that your cover letter is worded individually.
All positions are to be filled at the earliest possible date. Of course, in our recruitment process we take into account possible periods of notice that may result from your current employment relationship.
Please limit your application to the most important and relevant information and documents for the respective position. For a complete review of your documents, we require a CV, relevant certificates and, in addition, we recommend a meaningful covering letter.
For a complete examination of your documents, we need a meaningful cover letter, a curriculum vitae, an overview of services and a valid certificate of enrolment.
You will not find any specific contact person for each vacancy. Therefore, you can formulate your cover letter neutrally and use the salutation "Dear Sir or Madam", for example.
As soon as you have applied for a vacant position via our online application portal, you will immediately receive a confirmation of receipt by e-mail. Please also check your spam folder.
Once you have compiled your application documents, you can upload them. The online application will take you an average of 10 minutes.
Our application system is optimized for the most common browsers (Internet Explorer, Mozilla Firefox and Google Chrome). You can also access the system with other browsers and outdated versions, but this may result in a distorted view.
We recommend that you upload your documents (cover letter, certificates resume or CV) as a PDF file to your applicant profile. Other common formats such as -doc, -jpg, -rtf or TXT file are also possible. Please note that your files must not exceed a maximum size of 5 MB each.
Please understand that we do not accept ZIP files.
After successful receipt of your application you will immediately receive an automatic confirmation of receipt by e-mail. We will then carefully check your application documents. It is always our aim to give you feedback as quickly as possible. However, please understand that processing and response times may vary depending on the number of applications received. In any case, you will receive feedback from us.
You can save your application temporarily at any time and continue at a later date.
If you have actively applied for a specific position, you can no longer change the uploaded application documents during the application process. If you have urgent change requests, our HR team is available at hrdirect-americas@heraeus.com.
However, you can change your personal information that you require when applying for an advertised position at any time in your profile.
You may withdraw your application at any time. To do so, click on the position for which you have applied in the "Jobs Applied" section. You will then find the "Withdraw Application" action at the bottom right. We will then no longer consider your application for the intended position. However, your data will remain stored in our application system. This gives you the opportunity to reapply for the same or a different position at a later date.
We attach great importance to data protection. This applies especially to applicant data. The secure transmission of your data and compliance with data protection are a matter of course for us.
Your data is only accessible to authorised persons. Further information can be found in our data privacy statement, which is also pointed out to you during the online application.
In case of any questions, our HR team is available at hrdirect-americas@heraeus.com.
FAQs Candidate Profile
Sometimes vacancies have the same or similar names. For clear identification, we assign an individual identifier, the so-called reference code, to each position.
This reference code is given with every job advertisement - whether on the Internet or in other media. When searching for a job online, the reference code helps you to filter out the right job from a large number of positions.
Your user name is your e-mail address with which you registered in the first step.
If the e-mail address is already assigned, it means that it is already registered in our system. Each e-mail address can only be entered once in the system.
Please check your entered e-mail address for possible typing errors. Perhaps another applicant with a very similar address has registered?
Or have you already registered with us before? If so, we recommend that you go to "Forgot your password?".
Click on the "Forgot your password?" field and enter your e-mail address. Shortly afterwards, we will send you an e-mail with a link that will allow you to set a new password.
If you do not see an applicant profile after registration, unfortunately your registration was not successful. Please register again.
If the problem should occur again, please contact our HR team at hrdirect-americas@heraeus.com.
If you make changes to your candidate profile, these take effect immediately and thus flow directly into open applications.
You can check the current status of your application via your profile. To do this, you must log in to the online application portal using your e-mail address and password. The "Jobs Applied" tab takes you directly to your previous applications, where you can view the current status.
You will also receive the following information about your application by e-mail:
You can delete your profile at any time. To do so, please log in to your user account and select "Settings" in the upper menu bar. You will then find the button "Delete Profile" at the bottom right. Please note that by deleting your profile, you withdraw all current applications.